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frequently asked questions

At Qhands we make natural products and handmade furniture from precious wood

qhands handmade furniture have the resistance and nobility of wood locked in their interior. Wood is a living matter which can suffer small variations over time and we must provide it with suitable maintenance in order to contribute towards its conservation.

During the first months of your purchase, the whole piece should be exposed to the same amount of daylight to avoid variations in colour. Therefore, any objects placed on the piece must be moved periodically.

To insure good conservation:
  • Natural oil finishes:
    • Clean with a soft, dry cloth.
    • Wipe softly.
    • Do not use aerosol chemicals.
    • In the event of scratches, sand lightly with steel wool and finish with some natural furniture oil. Leave to dry.
    • The finishes on the product need only be restored when necessary.
  • Eco varnish finishes
    • Apply a small amount of soap on a damp cloth and clean gently.
    • Wipe softly.
    • Do not use aerosol chemicals.

MOVING FURNITURE MUST BE DONE BETWEEN TWO OR MORE PEOPLE. WE DON’T RECOMMEND THAT YOU DRAG FURNITURE AT ANY TIME.

All furniture is sent by a qualified transport agency. All pieces have insurance.
If the assembly should have to be carried out in situ because of the size or other characteristics of the piece, Qhands will take care of the transportation and installation.
Please consult delivery fees.
From the moment we confirm your order, we have an average of three weeks in which you can expect to receive your purchase.
You can expect to receive pieces that are in stock in 10 days after confirming your order.
Qhands guarantees its products free of manufacturing defects during three years.
We guarantee our product finishes under normal conditions of use as any composition defects or aplications during the course of one year.
For any additional information please contact info@qhands.net